Privacy Policy

Last updated: August 2026

1. Information we collect

We collect information you provide directly — name, email, company name, and project details when you contact us or create an account. We also collect standard server logs, IP addresses, and usage data necessary to operate and secure our cloud infrastructure services.

2. How we use your information

We use your information to provide and improve our services, communicate with you about your account, send invoices, respond to support requests, and share relevant product updates. We do not sell your personal data.

3. Data storage and security

Your data is stored on infrastructure we manage with industry-standard security practices — encryption at rest and in transit, access controls, and regular security audits. We retain data only as long as necessary to provide our services or comply with legal obligations.

4. Processing of customer data

Where you store data in our services, you are the data controller and we act as a processor. We process customer data only on your instructions, and we may use subprocessors bound by equivalent data protection obligations.

5. Third-party services

We may use third-party services for payment processing, analytics, and email delivery. These providers have their own privacy policies and we ensure they meet our data protection standards.

6. Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at privacy@ajenu.com. We will respond within 30 days.

7. Contact

For privacy-related inquiries, contact privacy@ajenu.com.